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INFORMATION
How Alcohol Affects Your Guests
Explains how alcohol works, signs of intoxication, and factors that affect the intoxication rate.
Effective Server Responses
Discusses the legal responsibilities of sellers and servers of alcohol and the types of illegal sales. Introduces strategies for responding to alcohol-related situations.
SKILLS TRAINING
Evaluating Cues
Participants apply TIPS concepts to determine intoxication levels for customers and guests portrayed on video.
Evaluating Responses
Participants apply TIPS concepts and stategies to determine the effectiveness
with which a server responds to an alcohol-related situation as portrayed on video.
PRACTICE / REHEARSAL
Participants demonstrate their ability to use the information and skills learned
in the program by creating realistic alcohol-related situations for their participants to
handle. They receive immediate feedback on their effectiveness from the trainer
and the other participants.
CERTIFICATION EXAM
As the final step in obtaining TIPS certification, each participant completes a
certification exam to show comprehension of the information and grasp of the skills
presented during the program.
Download a more detailed syllabus.
Read the eTIPS On Premise syllabus.
For more information about any of the TIPS programs, contact the TIPS Product Development Department at 800-438-8477 or email our Sales department.
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